The Greensville County E 9-1-1 Communications Center is the public safety answering point (PSAP) for Greensville County, Virginia which is 298 square miles and has a population of 11,525. The call center answers all 9-1-1 calls for Greensville County and dispatches the Greensville County Sheriff’s Office, two fire departments, one rescue squad and one EMS first responder agency as well as the Virginia Department of State Police, the Virginia Department of Game and Inland Fisheries, and Animal Control.
The Greensville County E 9-1-1 Communications Center coordinates with bordering jurisdictions when emergency situations arise. For example, the Emporia & Brunswick 9-1-1 Center entered into a Mutual Aid Agreement to serve as the backup PSAP in the event that our Center is unable to receive and process 9-1-1 calls. New technology allows calls to be routed from the Greensville County E 9-1-1 Center to either 9-1-1 Center in case of a power outage, system failure, or other unforeseen circumstance.
The Greensville County E 9-1-1 Communications Center has eight full-time dispatchers. Communications Officers work twelve hours per day.
Communications Officers work rotating shifts. Day shift begins at 6:00 a.m. and ends at 6:00 p.m., and the evening shift begins at 6:00 p.m. and ends at 6:00 a.m. the following morning.
The requirements for a Communications Officers are: a high school diploma or GED, completion of a one week Basic Dispatch School, completion of the VCIN/NCIC and Cardiopulmonary Resuscitation (CPR) certifications.
The Greensville County Sheriff’s Office utilizes that most state of the art technology to ensure that we provide the highest level of service to the citizens of Greensville County to include the following: